Enrolment

How to Enrol

There are 2 Categories for Enrolment:

New Enrolments- Families looking to enrol children at the centre for the first time
Re-Enrolment – Annual re-enrolment for families who have attended the centre before.

Conditions of Enrolment

All enrolment forms must be completed before your child attends their first session. The completed form must also contain all relevant details relating to personal, medical, and custodial details for each child, parent, guardian and emergency contact.
The $60 registration fee and $100 Bond must be paid before you hand in the form.
Please notify the centre of any changes to this information. All information is confidential.

Steps For New Enrolments

Start By Pressing “Portal Login” found at the top of the website, or the “QIK Kids” button, found at the bottom.
Click register and follow the prompts.
Select the “Complete Registration” button, you will then need to create a password, click agree to the Terms and Conditions and again select Complete Registration.
Once this is processed it will show you are registered, and you will need to click the link and sign in.
Click on QK Enrol down the bottom of the page.
You will then need to add in all the relevant details in the blank boxes to the child enrolment form.
Once you have finished the enrolment form, please click save and then submit. If you have missed a field it will return you to the enrolment page for you to complete properly. Once submitted successfully it will advise you of you doing so. (Please note new enrolments are a 2-step enrolment/booking process.)
Once you have completed this part, you need to decide whether you want permanent bookings, or just casual bookings.
If requiring a permanent booking once you’ve selected “permanent booking” you will need to tick next to your child’s name and tick Before School Care or After School Care or both and then select our service name “Hornsby North Community Care Association”. Select the start date 07/02/25 for kindy children, (this is the first day of Kindy, so if you don’t require care on this date, please add the date you require care from) select how many days you require and tick the days care you require, then select either save and finish or add another booking.
When completing each child’s enrolment form online – Please ensure you digitally sign down the bottom.
Once submitted, all enrolments are automatically sent to CHAMP, where enrolments will be checked. Please also email a copy directly to us at hncca.staffportal@gmail.com.
Once you have submitted your request, you will receive an initial automated email from do_not_reply@qikkids.com.au.
From Monday 14th October 2024 offers will start getting sent out via do_not_reply@qikkids.com.au. You will have 48 hours to view, accept AND confirm your offer. Please note you may not receive your offer straight away; we recommend you check your emails regularly from this date.
Log back into your My Family Lounge account and click on View offer.
Your offer will appear and you will click on ACCEPT or DECLINE. Please ensure if you are accepting it that you view, accept, AND confirm it.
As per Hornsby North Community Care Enrolment and Orientation Policy, you will have 48 hours to view, accept and confirm the offer. Please make sure you check your junk box regularly to avoid disappointment.
If you require to make adjustments to your enrolment once it has been submitted please contact CHAMP – champ@champenterprises.com.au and hncca.staffportal@gmail.com.

PLEASE NOTE, the two areas where families generally make mistakes with their enrolment are in the following sections;

Not accepting the offer within the 48 hours/ not accepting it properly. (Please note there is a 3-step process to accepting an offer correctly, view, accept AND confirm).
Not ticking the correct priority of access box. The priority of access options are as follows;

Priority 1 – Child at Risk (based on ACECQA regulations/award of the state).

Priority 2 – Both parents/guardians work full time/ single parents and/or English is the second spoken language at home.

Priority 3 – One parent/guardian works full time and the other works part time.

If you fail to accept your offer, OR, fail to complete the priority of access section you risk losing your place and will likely be placed at the back of the wait list queue.

If you have any further questions, please don’t hesitate in contacting us on 0413 424 667 or via email at either hncca.staffportal@gmail.com or director@hncca.com.au.

Steps For Re-Enrolment

Just a reminder all permanent booking offers will still get sent out from QK Enrol and will need to be viewed, accepted AND confirmed via your My Family Lounge account.

Offers will start being sent out from Monday 23rd September (please be mindful this is a timely process, so please be patient, whilst waiting to receive your offer).
NO enrolments/ permanent bookings carry over each year- you MUST re-enrol if you wish to continue using the Centre next year.
Please read the headings at the top of each page of the re-enrolment document, please note anything in pink writing is mandatory and must be completed.
Booking offers are based on the priority of access/ not whoever gets their form back first. So please do not rush completing your form to get it back first.
Please ensure you read all 3 priority descriptions and select accurately. (Every year we have parents getting the priority section wrong, and this slows down the booking process).

The Priorities are:

Priority 1- a child at risk of harm
Priority 2- single parents OR both parents working OR one parent working/ one studying.
Priority 3 any other, who do not fit under the other 2 priorities.

If you are enrolling a new child (starting Kindergarten) please remember to “add child” in QK Enrol and complete their enrolment form in QK, their suggested start date is Friday 7th February.

Once you have completed the entire form, please ensure you click “submit” on the top right-hand corner.

If you have any questions, please don’t hesitate to let me know.